How it works

A structured path from pre-screening to closure.

The process is designed to clarify the documents, payment history, dispute status and appropriate administrative escalation route.

Step 1

Pre-Screen

Capture the business, contract, invoice and supporting document position.

Step 2

Review the available contract, PO, invoice, delivery and correspondence records.

Step 3

Identify gaps, payment history, dispute status and the practical route forward.

Step 4

Agree the administrative recovery scope, responsibilities and communication process.

Step 5

Follow up, prepare correspondence and escalate through suitable administrative channels.

Step 6

Track outcomes, close the matter and keep the documentary record organised.

Start with documents

Begin with a structured pre-screening so the available facts, documents and payment history are clear.